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FAQ
Frequently asked questions
Everything most customers ask before placing their first KloudDrop order.
Delivery & zones
What areas do you deliver to?
How long does delivery take?
Can I schedule an order?
Ordering & payment
Is there a minimum order?
Can I pay cash?
Can I order additional charcoal later?
Collection & equipment
How does collection work?
What happens if equipment is damaged?
What identification is required?
Private events & groups
Do you provide private event packages?
Can KloudDrop staff run the private event?
Do you service public events or festivals?
