Legal
Privacy Policy
Last updated: sample content, subject to review before launch.
1. Information we collect
Account details (name, mobile, email), delivery addresses, order and payment records, and technical data such as device and location where you provide it.
2. How we use it
To operate KloudDrop deliveries, dispatch vans, communicate about your orders, handle payments, comply with legal obligations and improve the service.
3. Sharing
We share the minimum information required with our delivery workers, payment providers and hosting infrastructure. We do not sell personal information.
4. Retention
We retain order and financial records for the periods required by Australian law. You may request deletion of your account outside those requirements.
5. Your rights
You may request access to, correction of, or deletion of your personal information at any time via the Contact page.
6. Security
We use industry-standard controls to protect your data. No system is perfectly secure — please use a strong, unique password for your account.
7. Contact
Privacy questions can be sent through the Contact page.